Ellucian Product Owner in Reston, Virginia
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The Product Owner is the voice of the customer within the Ellucian Banner product development team. The Product Owner provides the focus for the team to execute upon, whilst from a business perspective, adds a degree of accountability to the day-to-day activity surrounding the product and ensure the engineering team is delivering the right solution. Product Owners will support Product Managers/Principal Product Owners in the management, refinement, prioritization, and transparency of a Product Backlog (which will span multiple modules). Stakeholder management and collaboration sees the Product Owner facilitating discussions between various internal groups to elicit feedback on current and future product features.
This individual provides communications for internal and external clients, both receiving requests as well as providing feedback. A knowledgeable Product Owner is critical to the success of these projects and the resulting products.
A Product Owner acts as a decision maker for development teams and to accomplish these goals, they will:
Break down the high-level features and marketing requirements into more detailed features, epics and user stories
Creates and manages the product backlog along with the Principal Product Owner, representing the voice of the customer throughout the software development lifecycle.
Support the Principal Product Owner in the development of product vision, goals, themes and features.
Support the development of a prioritized Product Backlog, including the development of user stories, acceptance criteria and scenarios for the development team to develop working software from.
The Product Owner will be the Subject Matter Expert for the scrum teams, drawing on their broad domain knowledge. They will be the go to person for the business analysts and development teams for project development decisions and articulation of the requirements.
Makes independent decisions and takes action within broadly defined practices and procedures helping team achieve the sprint goals
Help review product NPS and Quality metrics on a regular basis and plan with the team on corrective measures to improve the same keeping in mind the company-specific quality gates and metrices
Facilitation of collaboration sessions between multiple parties around Product and Feature development
Work closely with the Software Development Manager in product planning, release planning, team capacity and prioritization of sprint work.
Engage in day-to-day activities with the Product development teams. This involves attending daily scrum ceremonies, leading refinement sessions, and engaging with the development team, providing direction and focus.
Be involved in regulatory interpretation and monitoring, client support, Change request prioritization and selection, and monitoring and responding to eCommunities postings
Participate in meetings with customer development partner groups and focus groups along with the Principal Product Owner
Build Cross organizational awareness of product issues and organizational readiness for a software product release.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true need.
Provide regular feedback to the various team members during regular performance cycles on areas of improvement and focus
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8-10 years of relevant work experience, with at least 5+ years as a Business Analyst (or Sr. Business Analyst) / Product Owner role
Experience in Agile Scrum Agile Development Methodology with a focus on supporting daily scrum, sprint planning, sprint reviews, retrospectives and consistently improving maturity in agile practices.
Solid communication skills both written and verbal
Self-starter who understands how to effectively deal with ambiguity and with changing priorities.
Strong analytic skills required, including the ability to interpret customer needs into application and operational requirements.
Good team player – must have the ability to deal with conflicts, manage negotiations, provide feedback and drive needed change management practices with the objective of achieving the required outcomes
Flexibility in work timings will be an expectation with the role requiring interaction with a global team - customers and other key stakeholders.
Successful experience with product release and adoption.
Experienced in the Higher Education domain.
Knowledge /experience with Banner Product domain will be preferable.
Familiarity with Jira, Confluence, or similar tools
CSPO certification would be an added qualification
Ellucian is the world’s leading provider of software, services and insight to higher education. Ellucian helps the higher education community—students, faculty, and staff—achieve their goals more efficiently, effectively, and with reduced risk. Ellucian’s comprehensive suite of software solutions includes student information systems (SIS), finance and HR systems, recruiting and retention systems, among other offerings. With more than 1,500 institutions subscribing to Ellucian’s cloud services and SaaS offerings, the company is one of the largest providers of cloud-based solutions. Ellucian also supports the higher education community with a range of professional services, such as application software implementation, training, education, and management consulting. More than 2,400 institutions in 40 countries rely on Ellucian to help enable the mission of higher education.
All qualified applicants will receive consideration for employment at Ellucian without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.