Ellucian Cloud Solutions Engineer in Lake Mary, Florida


Posting Title:

Cloud Solutions Engineer


Product Team

# of Openings per Req:


Role Description:

Responsibilities include:

  • Develop and implement the backup, recovery, and cloning of all databases.

  • Database & application installation, configuration and maintenance according to established best practices.

  • Proactively monitor and optimize system performance using tuning, optimization, AWR, ASH, and other methods.

  • Technical adviser to provide detailed planning information to project coordinators to assist in planning of service requests, implementation steps, corrective actions, upgrade recommendations and optimization steps for Oracle and Ellucian technologies and products.

  • Scripts and/or automates common repeatable tasks across the spectrum of supported products and technologies.

  • All members of the team are expected to participate in our on-call process (24/7 production support in 2 week intervals).

Auto req ID:


Positions Remaining:


Business Unit:

Cloud Services

Job Posting Location(s):

US-FL-Lake Mary


Required Experience, Knowledge & Skills :

  • Operational Data Storage (ODS)

  • Enterprise Data Warehouse (EDW)

  • Oracle products administration

  • Shell scripting

  • Ability to work effectively with end-users and teammates, to gain their confidence, to understand their technical and operational needs and translate them into viable technical solutions

  • Work independently and multitask, prioritize tasks, and execute without constant supervision

  • Workflow automation of common repeatable Oracle & RHEL tasks

  • Knowledge Management

  • Global capability/compliance

Desired Ellucian Product Experience :

  • Ellucian Banner ERP product: Banner 8 Administration & Banner 9/XE Administration

  • Banner Enterprise Identity Services (BEIS)

  • Single Sign-on Configuration/Support (SSO)

  • Degree Works

  • Automic Applications Manager (formerly know as UC4)

  • Ellucian Solution Manager (ESM)

  • Application Navigator

  • Payment Adapter (ie. TouchNet)

Desired Experience & Knowledge :

  • Oracle Certifications – OCP, OCA

  • Amazon Web Services (AWS) Certifications

  • Oracle RAC, DataGuard, Streams

  • Multi-lingual (Spanish, Portuguese, French, Arabic, Hindi, or others)

  • Project Management

Company Information:

Ellucian is the world’s leading provider of software, services and insight to higher education. Ellucian helps the higher education community—students, faculty, and staff—achieve their goals more efficiently, effectively, and with reduced risk. Ellucian’s comprehensive suite of software solutions includes student information systems (SIS), finance and HR systems, recruiting and retention systems, among other offerings. With more than 1,500 institutions subscribing to Ellucian’s cloud services and SaaS offerings, the company is one of the largest providers of cloud-based solutions. Ellucian also supports the higher education community with a range of professional services, such as application software implementation, training, education, and management consulting. More than 2,400 institutions in 40 countries rely on Ellucian to help enable the mission of higher education.

Functional Area:

Cloud Services

Primary Location:

US-FL-Lake Mary

We’re inclusive

All qualified applicants will receive consideration for employment at Ellucian without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.